When a system stagnates even though people are working, it’s time for change. At BLOCK Transformatoren-Elektronik GmbH, it was the same: Many processes had to be handled laboriously by hand because the existing system was no longer up to current challenges and did not meet the latest state of the art. Important functions such as sanctions list screening, customs processing, or automated creation of shipping documents were missing. Label printers could not be integrated and direct connection to various shipping service providers was also not possible.
All of this led to enormously high manual effort, increased error risk, and shipping processing that barely met their own standards for quality and efficiency. The high degree of manual effort exposed the supply chain to various risks. The existing solution was neither scalable nor future-proof.
Today it’s different: With the software solutions from dbh Logistics IT AG, BLOCK has automated its shipping processes and thereby reduced effort in the shipping office by 20%.
Technology with Tradition
BLOCK is a globally leading manufacturer of transformers, power supplies, and EMI filters. With around 85 years of experience and production facilities in Germany, the USA, and China, the company offers reliable solutions for industry and commerce. To ensure that innovation in the product does not fail due to logistics, BLOCK decided on a digital fresh start in shipping.
Software that Thinks Along Wanted
In the search for an appropriate solution, clear requirements were in focus: The new software should integrate all common shipping service providers, cover customs and compliance issues, flexibly connect to the existing ERP system, and automate as many processes as possible without sacrificing user-friendliness. With the dbh solutions Advantage Delivery, Advantage Customs, and Advantage Compliance, BLOCK found exactly that: modern standard software that still offered enough room for individual requirements and without costly custom developments. The cooperation with dbh was characterized from the start by pragmatism and partnership.