Here you will find answers to the most frequently asked questions about our Advantage Customs product.
Advantage Customs FAQ – quick answers to complex questions.
Technical Questions
For specific technical questions, we support you here with frequently recurring inquiries.
Current Technical Topics
NCTS Termination
EMCS
NCTS Shipment Notification
AES Opening
Import
Current Specialist Topics
AES 3.0 and NCTS 2 Combined
NCTS Termination
NCTS Closure
EMCS
EMCS
NCTS Shipment Notification
NCTS Shipment Declaration
AES Opening
AES Opening
Import
Import
Technical Questions
For specific technical questions, you will find frequently asked questions here.
Interface Basics
Interfaces for NCTS Completion
Interfaces for NCTS Consignment Dispatch
Interfaces for AES Exporter Dispatch
Interface Basics
Interface Basics
Interfaces for NCTS Termination
Interfaces for NCTS Termination
Interfaces for NCTS Shipment Opening
Interfaces for NCTS Consignment Declaration
Interfaces for AES export declaration
Interfaces for Opening an AES Export Declaration
Quick Help – We're by your side.
In daily business, what counts is: Short distances. Sensible solutions. We clarify your concerns, provide quick answers and connect you directly with the right specialists for you.
Customer Information System (KIS)
Everything important in one place:
Current, product-specific information, instructions, version notes and product news. So you can work more efficiently, make decisions with more confidence and not miss anything.
General Contact Form
Do you have a question or a specific concern? Send us your message via the central contact form. We'll get back to you with a clear next step. Within 24 hours. Guaranteed.
Support
When things get complex, we're here for you: Our support team assists you professionally, transparently and solution-oriented. We analyze, prioritize and resolve – so your operations continue to run smoothly.