Transport management Fiduz
Cargo Trace: More than a Track & Trace solution
The Cargo Trace tool for Fiduz is more than tracking & tracing. The central source of information for all parties involved provides direct order entry for shippers/customers via the Internet. Automatically generated status messages, which can be individually defined and adjusted in advance, inform the participants by e-mail.
In addition, the platform is used for the exchange of data and documents. In order to ensure security, the data from order and document management (ADM) are compared.
Track & Trace for transports
With Cargo Trace you integrate a fully-fledged Track & Trace solution directly into your Transport Management System. With this tool you get a graphical and tabular representation of the shipment history with all transport sections. All planned and actual times of the broadcast are clearly displayed. Cargo Trace automatically takes relevant data from the orders. Status updates are automatically transferred via EDI messages from Traxon, INTTRA or the port information systems (Bremerhaven, Hamburg, Wilhelmshaven). In addition to automated status updates, agents can also change the status manually.
Rule-based e-mail notifications automatically notify you of status changes. The surface of Cargo Trace is optimized for mobile devices. A clear dashboard provides various analyses at a glance.
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Transparency through document exchange
You exchange documents with your customers and agents and thus increase transparency for all parties involved. The upload of documents is possible via Cargo Trace as well as via Fiduz. These are assigned directly to the job and added to the eAkte. You receive notifications about uploads directly in the order and document management (ADM) in Fiduz. In addition, documents can be sent automatically by e-mail via Fiduz.
You keep an overview and an order-related overview of all documents, such as delivery documents or invoices. For you, your customers and agents.
Benefits of Cargo Trace
- Automating your processes
- Increased transparency for your customers
- Reduced manual effort for data collection and maintenance
- Transfer of the relevant data from the orders
- Automatic status update
- Matching the address data during data import
- Individual design
Web portal for order data collection
Your customers can record forwarding orders in a modern web frontend. You can transfer data from Fiduz automatically. When importing data, the address data is leveled.