Modern customer management for freight forwarders


The CARGO ONLINE software extension Customer Relationship Management (CRM) supports you in the professional management of your customer relationships. Together with our experienced partner, we provide you with a tool to give you everything you need to know about your customer at a glance.

Deepen your customer relationships

CARGO ONLINE CRM is an extension to our forwarding software, specifically tailored to the requirements of the logistics industry. The web application accesses the customer and address data created in CARGO ONLINE. This avoids redundant inputs.

An absolute advantage here: The modern user interface of the CRM tool is optimized for touchpads, smartphones and tablet PCs! Field sales staff can prepare and follow up customer appointments efficiently and from anywhere.

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CRM especially for freight forwarders and logisticians

The CRM tool enables you to actively establish and expand customer relationships. Evaluate your customers based on individual criteria. The complete application system for your customer and sales data is equipped with the following functions:

  • Quickly find the data you need
  • Integrated offer follow-up
  • Coverage of competitors
  • Integration of orders (shipment data)

The CARGO ONLINE software extension continues to impress with its high functionality and user-friendliness. The special, automatic resubmission system for scheduling keeps the sales cycle flowing. In addition, you can use a graphical representation to display your customers or their locations in the surrounding area.

Achieve the decisive competitive advantage

By using CARGO ONLINE in conjunction with CRM expansion, you can gain decisive competitive advantages.